Privacy Policy

1. Information We Collect

When you visit Quick Dense, we may collect the following information:

• Name, email address, phone number, and shipping address when you place an order
• Payment information (processed securely — we do not store card details)
• Device and browser information, IP address, and browsing behaviour on our site
• Communications you send us via email, contact forms, or social media

2. How We Use Your Information

We use the information we collect to:

• Process, fulfil, and ship your orders
• Send order confirmations and shipping updates
• Respond to customer service enquiries
• Send promotional communications (you may opt out at any time)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorised activity

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties solely to operate our business:

• Payment processors — to securely handle transactions
• Logistics & courier partners — to deliver your orders across India
• Analytics providers — to understand how our site is used (data is anonymised)
• Marketing platforms — to send emails and run campaigns (only if you have opted in)

All third parties are contractually obligated to handle your data securely and only for the stated purpose.

4. Cookies

We use cookies to enhance your browsing experience. These include:

• Essential cookies — required for the site to function (e.g. cart, session)
• Analytics cookies — to understand traffic and usage patterns
• Marketing cookies — to show relevant ads on other platforms

You can manage your cookie preferences via the “Manage Cookies” link in the footer at any time.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order data is retained for a minimum of 3 years for accounting and legal compliance. You may request deletion of your account data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at the details below.

7. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

8. Contact Us

For any questions about this Privacy Policy or how we handle your data, please reach out: